Truck Champ Undercover Learning Center FAQs

1). Q: What is the UnderCover made from?

A. UnderCover Tonneau is made from a composite of ABS plastics and polymers. The UnderCover is the strongest Tonneau cover on the market and is also lightweight at only 58 pounds.  Unlike other plastic aftermarket accessories, the UnderCover is also designed to prevent warping from direct sunlight. 

2). Q: How does this hard tonneau cover compare to fiberglass?

A: The Undercover tonneau is lighter weight than fiberglass, making it very easy to install, operate and remove. You can find a complete list of comparisons under Features, which will demonstrate the many ways  that Undercover is far superior to a fiberglass cover.

3.) Q: How easy is it to take the Undercover Hard Tonneau cover off?

A: It takes approximately 1-2 minutes to take the cover off and store it  on your garage wall.  Because the Undercover Tonneau is lightweight, it is very easy to remove and install. With its no-drilling hardware, on and off is super easy.  Plus, all Undercover Tonnuea covers come with wall mount hardware, included in your purchase. Once you do take our cover off you can easily store it by hanging the cover in your garage. This easy two-step process begins by  releasing the 2 struts and clip-on side clips attached to the inside of the cover.  Then, remove the two rings located at the front of the cover.  Then simply lift the cover off and hang on the wall.  In many cases one person can remove the cover with very little effort.

4). Q: Does the Undercover Truck Bed Cover warp or have problems?

A: All composite materials expand and contract as a result of temperature changes, however Undercover Tonneaus have been designed to keep this to a bare minimum, almost unnoticeable. Unlike other plastic aftermarket accessories, the UnderCover is constructed to minimize warping from direct sunlight.

5). Q: How does  this Hard Tonneau Covert hold up to extreme climates?

A: Undercover has been selling its hard tonneau covers for over 5 years now.  Their truck bed covers are  sold in Canada, Mexico, Arizona, Florida, Michigan and many other markets where the weather can be both extremely cold and hot.  Because of its  patented design, the UnderCover hard tonneau cover is very capable of handling these temperatures without  warp or damage. . The finish on the Undercover truck bed tonneau has been tested to simulate five (5) years in the Arizona Desert with a gloss loss of only 3% over that period with just monthly care.

6). Q:  Can I order an Undercover Tonneau painted to match my truck?

A: Sorry, our covers just come in only one color, which is  black, textured polymer.  However, you CAN get them painted to match yourself.  The textured finish will have some effect on color.  Solids colors have good results.  Metallic colors are much harder to match.

7). Q: Do Undercover hard tonneau covers require  special care and  maintenance ?

A: No, just dust with a soft rag, wash with a mild cleaner. Do not use any waxes; useonly cleaners that are safe for plastics..

8). Q: Can I add accessories (i.e. spoiler, bike rack, rail bars, etc.) to this hard tonneau cover?

A: Yes,  but any additions/modifications will void the manufacturer’s warranty. If you do decide to add to your cover, we suggest that you call us or the Undercover Tonneau  factory for instructions on  where to drill and what size holes will be required for specific size fasteners.

9). Q: How do Undercover Tonneau Covers  attach to a truck?

A: With brackets that have been designed to be totally non-intrusive to the truck as there areno holes to drill. The entire installation is a breeze and the whole process takes about 15 minutes and requires only 1/2" (brackets) & 3/8" (lock strikers) socket or open end wrenches. The bracket alignment is simple and requires no measuring.

10). Q: What if I have an over-the-rail bedliner?

A: If you have an over-the-rail bedliner, it will have to be trimmed wherever the mounting brackets go. If you decide to trim off the length of the sides you do not have to trim off the part that goes over the front bulkhead.

11). Q: What type of security do Undercover Tonneau covers  provide?  

A: The locking system is comprised of a "wrap over tailgate" design, which locks the tailgate whenever the cover is down and locked. Dual locks are stainless steel and require no adjustments or maintenance other that periodic lubrication. There are no cables or rods that require adjustments. This assures reliable functionality in even the most rigorous situations.

12). Q: Is the Undercover Hard Tonneau Cover  waterproof?

A: We cannot call it waterproof, but we do consider it watertight.   To protect cargo from outside elements, a double seal perimeter gasket is installed all around, with the front part having a flap that extends between the front bulkhead and the truck cab. This flap provides additional protection in bad weather and  when opening the cover when wet with rain or snow.  

13). Q: What makes the Undercover Tonneau  different or better than the other hard tonneau covers on the market?

A: The answer to this question is a very long list.  Please see our Undercover Tonneau Benefits page and/or the hard tonneau covers comparison chart for the best answers to this question.

14). Q: Where do I go if a problem comes up with my Cover?

A:   Call us at 1-888-244-5908.

15). Q: Where is the Serial Number located?

A: If you are standing at the back of your truck, lift the Undercover Tonneau up, and at the left hand side you will see a silver plate with 5 digits. This is your serial number and will be required any time you have part or warranty issues.

16). Q: What are the lock covers for?

A: The lock covers are there to protect the locks from dirt and grime that could build up. Also, during winter months, the caps protect the locks from snow and ice.

17). Q: How hard is it to get the props (struts) off of the side rails?

A: There is a small C shaped ring that is released by using a small head screw driver to just slightly lift it away from the prop. DO NOT COMPLETELY REMOVE IT. It is designed to just slide forward about � inch. Then push the prop out away from the truck, remove the screw driver and allow the ring to pop back into place. You do not have to remove the top ring, there is a clamp on the side of the cover that will hold the prop in place while you move the cover.

18). Q: When installing the front brackets, how far forward should I go?

A: This is a very important point for proper installation of your UnderCover Tonneau. As you can see in the picture, you should only go forward enough for the tongue part of the bracket to hang over the bed rail. NEVER place the bracket up against the truck cab. This can cause serious damage is not part of our warranty. Once you place the stainless steel ring on the bracket it should not be pinched against the truck cab. It is alright if it taps it, but not pressed against it. Be sure and consult your installation guide carefully for proper alignment.

19). Q: Which way should the props (struts) be facing once they are put on?

A: The cylinder end should be up and attached to the cover. This allows for the fluids to work properly. Also, you will be able to attach the prop (strut) to the clip when ever you want to remove your cover.