TruckChamp.com - Security and Privacy Policies

TruckChamp.com - Security and Privacy Policies

TruckChamp.com Security Policy
and Privacy Policy

TruckChamp.com, a Division of L.O.F., Inc.
P.O. Box 4609
1739 Cassopolis St.
Elkhart, IN 46514
www.TruckChamp.com

Security

Making a purchase at www.truckchamp.com is 100% safe—we guarantee it.

When we request personal information from you (such as name, address, phone number and credit card number), it is done on our secure servers.

We are so confident in our security that we guarantee you'll pay nothing if unauthorized charges are made to your personal credit card while shopping at truckchamp.com. Federal law limits your liability for unauthorized charges to your account. The Fair Credit Billing Act states that your credit card company (creditor) cannot hold you liable for more than $50 in the unlikely event a fraudulent charge occurs on your account. If you encounter a fraudulent credit card charge at TruckChamp.com, don't worry, we'll pay up to $50 of liability. No credit card risk-guaranteed!

In the unlikely event of a fraudulent use of your credit card at TruckChamp.com, you must notify your credit card company in accordance with its rules and procedures. Truckchamp.com only covers this liability if the unauthorized use of your card resulted through no fault of your own from purchases made at TruckChamp.com while using our secure servers.

Privacy

PRIVACY POLICY

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect Order Information: the Personal Information you give us such as your name, billing address, shipping address, phone number, email address, payment information (including credit card numbers).
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We NEVER sell your Personal Information to third parties.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, or delete your Personal Information, at anytime, by contacting us at legal@lofinc.net or mailing us at:

L.O.F., Inc.
1739 Cassopolis St
Elkhart, IN 46514

SECTION 3 - DISCLOSURE

We may disclose your Personal Information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your Personal Information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

If you would like a list of third party applications/services we use, then please contact us at: legal@lofinc.net or mailing us at:

L.O.F., Inc.
1739 Cassopolis St
Elkhart, IN 46514

We NEVER sell your Personal Information to third parties.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 - COOKIES

Here is a list of some of the cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not, but there may be more cookies we use.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – YOUR RIGHTS


If you are a European or California resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European or California resident, note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Please note we do NOT sell your Personal Information.

Please note you have the right to non-discrimination in in terms of price or service when you exercise your privacy rights.

SECTION 10 – DATA RETENTION


When you place an order through this store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at legal@lofinc.net or by mail at:

L.O.F., Inc.
RE: Privacy Officer
1739 Cassopolis St
Elkhart, IN 46514
legal@lofinc.net

Privacy Policy Changes

This Privacy Policy was posted on TruckChamp.com on Nov 9, 2005and updated Apr 5, 2022. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change on TruckChamp.com.